Privacy Policy

About This Policy

This Privacy Policy describes how Lau & Co LLC ("Lau & Co," "we," "us," or "our"), a Pennsylvania limited liability company, collects, uses, and handles information in connection with our websites, mobile applications, and digital products (collectively, "Services").

By using our Services, you agree to the practices described in this policy. If you do not agree, please discontinue use of the Services.

Information We Collect

We may collect the following categories of information:

• Account information — name, email address, and password when you register for an account.
• Usage data — pages visited, features used, session duration, and interactions within the Services.
• Device information — device type, operating system, browser type, and IP address.
• Communications — messages you send to us directly, including support inquiries.
• Payment information — billing details processed through third-party payment processors. We do not store full card numbers.

We do not knowingly collect personal information from children under the age of 13.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Services
• Process transactions and send related communications
• Respond to your inquiries and support requests
• Monitor and analyze usage patterns to improve user experience
• Comply with applicable legal obligations
• Protect the security and integrity of the Services

We do not sell your personal information to third parties.

Sharing of Information

We may share your information with:

• Service providers — third-party vendors who help us operate the Services (e.g., hosting, analytics, payment processing), bound by confidentiality obligations.
• Legal authorities — where required by law, court order, or to protect the rights and safety of our users or the public.
• Business transfers — in connection with a merger, acquisition, or sale of assets, in which case the acquiring party will be bound by this policy or a successor policy.

Data Retention

We retain personal information for as long as necessary to provide the Services and fulfill the purposes described in this policy, unless a longer retention period is required by law.

Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or opt out of certain uses of your personal information. Contact us below to make a request. We will respond within a reasonable timeframe in accordance with applicable law.

Cookies and Tracking

Our Services may use cookies and similar technologies to maintain sessions, remember preferences, and analyze usage. You may disable cookies through your browser settings; however, some features of the Services may not function correctly as a result.

Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, loss, or misuse. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Third-Party Links

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of those parties and encourage you to review their privacy policies independently.

Changes to This Policy

We may update this Privacy Policy from time to time. We will indicate the revised date at the top of this page. Continued use of the Services after changes are posted constitutes your acceptance of the updated policy.

Contact

Lau & Co LLC
Philadelphia, Pennsylvania
hello@itslauandco.com